The Search for the Kill Shot
The fan in my laptop is hitting a frequency that makes my teeth ache, a low-grade hum that matches the drone of the consultant on the other end of the Zoom call. He is wearing a vest that costs more than my first car-a 1994 sedan with a broken heater-and he is asking me, for the 4th time in 24 minutes, to explain the churn discrepancy in our Q3 cohorts. I can see his reflection in his own glasses; he isn’t looking at the spreadsheet. He’s looking for the kill shot. He’s not there to understand the business. He’s there to prove his own initial suspicion right, a phenomenon I’ve come to realize is the backbone of the entire venture capital ecosystem.
Insight: Confirmation Bias as a Service
We call it due diligence because it sounds noble. It sounds like a scientific inquiry, a rigorous testing of hypotheses in the crucible of truth. But in reality, it is often just confirmation bias as a service.
I spent 64 minutes earlier today deleting a paragraph I’d worked on for an hour, trying to explain the nuance of our go-to-market strategy, only to realize that no amount of elegant prose matters when the person reading it has already decided you’re a risk they don’t want to explain to their