Typing the words ‘Just looping in Sarah for visibility’ feels like dropping a lead weight into a stagnant pond. I can almost hear the digital splash as the notification ripples out, hitting the phones of 14 other people who have already muted the thread. My fingers hover over the keyboard, a slight tremor of guilt passing through my wrist. I know what I am doing. I am sentencing Sarah to a minimum of 34 minutes of digital archaeology, forcing her to dig through 44 previous replies to find the one kernel of information that actually matters. I am a participant in a ritual of inefficiency that hasn’t changed since the days of dial-up modems and Netscape Navigator.
I recently spent an entire Saturday afternoon trying to replicate a minimalist floating bookshelf I saw on a Pinterest board titled ‘Industrial Zen.’ I thought I could manage it with a rusty screwdriver and a handful of mismatched nails I found in a jar. By 4 PM, the wall looked like it had been attacked by a confused woodpecker, and the shelf was sagging at a pathetic 24-degree angle. It was a stark, embarrassing reminder that enthusiasm is a poor substitute for the right equipment. We approach our work communication with that same delusional optimism. We use email-a tool designed for